Privacy Policy
Privacy Policy
Blue Wave Property Strategies Pty Ltd T/A Blue Wave Property Real Estate
Last updated: 18 June 2026
1. Introduction
Blue Wave Property Strategies Pty Ltd T/A Blue Wave Property Real Estate (we, us, our) is committed to protecting your personal information and handling it in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information, including information used to verify your identity.
A current version of this Privacy Policy is available on our website at www.bluewaveproperty.com.au.
2. What Personal Information We Collect
We may collect the following personal information about you:
Full name
Date and place of birth
Residential or business address
Email address and phone number
Government-issued identification details, such as driver licence, passport, Medicare card or other ID document numbers
Biometric information, such as a facial image or short video used to verify your identity
Information about the services we provide to you and any related transactions
Any other information you choose to provide to us
We only collect personal information that is reasonably necessary to carry out our business activities.
3. Why We Collect Your Personal Information
We collect, use and disclose your personal information to:
Verify your identity
Provide and manage our services to you
Communicate with you about your account with us
Meet our legal and regulatory obligations, including anti-money laundering and counter-terrorism financing (AML/CTF) requirements
Detect and prevent fraud, and keep our systems secure
Improve our services
We may collect and verify personal information to comply with our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth), including customer identification and verification requirements.
4. Identity Verification and Government Data Matching (DVS)
To verify your identity, we may use electronic identity verification services, including the Australian Government's Document Verification Service (DVS).
Where you have consented, your name, date of birth and identity document details will be securely sent to the relevant Commonwealth or State authority that issued your document.
We do not receive a copy of your government records. The authority returns a match result only, confirming whether your details match (yes or no).
This process may be carried out through accredited identity verification providers, including APLYiD (APLYiD Pty Ltd, ABN 36 632 866 794) and its sub-providers.
5. Biometric Information
As part of identity verification, we may collect biometric information, such as a facial image or a short video of you holding your ID.
Biometric information is treated as sensitive information under the Privacy Act. We only use it for identity verification and related compliance purposes, and only with your consent.
6. Consent to Collection and Identity Verification
By providing your personal information and completing the identity verification process, you consent to the collection, use and disclosure of your personal information for identity verification, AML/CTF and related compliance purposes, including verification through the DVS and authorised providers such as APLYiD.
7. Disclosure of Personal Information
We may disclose your personal information to identity verification providers, government authorities, professional advisers, technology providers, regulators and other parties where required or authorised by law.
We do not sell your personal information.
8. Overseas Disclosure
Some of our service providers may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure compliance with the Australian Privacy Principles.
9. Data Security and Storage
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
We retain personal information only for as long as necessary or as required by law.
10. Access and Correction
You may request access to, or correction of, personal information we hold about you by contacting us using the details below.
11. Direct Marketing
We may send information about our services that may be of interest to you. You can opt out at any time via unsubscribe links or by contacting us.
12. Privacy Complaints
If you have a complaint about how we have handled your personal information, please contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
13. Contact Details
Business Name: Blue Wave Property Strategies Pty Ltd T/A Blue Wave Property Real Estate
Privacy Contact: Privacy Officer
Email: info@bluewaveproperty.com.au
Phone: (07) 5443 2000
Address:
Suite 5, 180 Alexandra Parade
Alexandra Headland QLD 4572
13. Contact Details
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The latest version will always be available on our website at www.bluewaveproperty.com.au.